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Frequently Asked Questions

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How long has Roof Rescue Inc. been in business?
What types of roofing services does your company provide?
Do you give Free Estimates?
Are you insured?
Does your company utilize subcontractors or day laborers in the performance of their roofing activities?
Will I have to obtain my own permit?
How long will it take for you to complete my roof job?
Can I install my new roof over the existing roof?
Can you tell me how much wood will need to be replaced and at what cost?
Why do I need roof ventilation, I already have vents in my soffits?
How will you protect my home and landscaping from damage during the roof installation process?
Should I do anything special with my pets?
Do I have any responsibilities before, after, or during the installation process?
Speaking of payment, how do you expect payment?
Are there any preventative maintenance measures I can undertake to prolong the life of my roof?

How long has Roof Rescue Inc. been in business? Date : 05/22/2012

We became a Florida State Certified Roofing Contractor CCC1329470 and Qualified Business Organization on. The principals and key management have acquired the prerequisite skills and experience in combined trade application for more than 30 years in the Tampa Bay area.

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What types of roofing services does your company provide? Date : 05/22/2012

Our primary business is residential and commercial reroofing and repairs. We’re experienced with Shingles, Concrete Tile, Clay Tile, Hot-Mop Applications, Torch-Down Applications, Metal Panels, and Metal Tiles. We also assist many builders on remodeling and room addition roof installations.

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Do you give Free Estimates? Date : 05/22/2012

Yes. We will travel to your home, diagram and measure your roof, inspect the soffits and fascia, inspect all roof penetrations, and provide you with a written estimate. The estimate will include recommendation for repair or replacement of the roof.

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Are you insured? Date : 05/22/2012

Yes. We are fully insured, including Workers’ Compensation. Our insurance documents will be forwarded by our carrier directly to you upon request.

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Does your company utilize subcontractors or day laborers in the performance of their roofing activities? Date : 05/22/2012

No. The removal and installation of your new roof will be performed by experienced tradesmen or supervised journeymen employed by our company. Day laborers or subcontracted laborers are never utilized. We do, however, utilize certain professionally licensed subcontractors or services when required by the job circumstances. These are limited to the following exceptions:

1. Material Suppliers who deliver the materials to the job site and rooftop

2. Licensed Contractors for rooftop A/C and Cooling Tower management

3. Licensed Contractors for Solar Appliance management.

4. Licensed General Contractor if the substructure integrity is in question

5. Licensed Cartage

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Will I have to obtain my own permit? Date : 05/22/2012

No. We are a Florida State licensed roofing contractor to the letter of the law. A component of our roof installation for you will be acquiring the necessary permits and Notice of Commencement on your behalf. We will also schedule all appointments with regulatory officials for various inspections, including the Final Inspection.

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How long will it take for you to complete my roof job? Date : 05/22/2012

The amount of time to complete a roof is dictated by the size, slope, and accessibility of the subject structure. The average Florida home is completed in 1–2 days, however, regardless of the size or complexity, we will work consecutively to achieve completion.

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Can I install my new roof over the existing roof? Date : 05/22/2012

No. Recent changes in Florida construction codes preclude roof-over applications for single-family homes.

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Can you tell me how much wood will need to be replaced and at what cost? Date : 05/22/2012

A roofer can only assess wood damage upon removal of the roofing down to the deck because the wood is mostly hidden from view. Our wood costs are a standard line item and we charge per board foot or sheet of plywood installed. We can tell you the average wood bill under existing economics (currently ranging between $500–$600) and after a ground- and roof-level inspection, tell you if yours should be above or below average. A few factors to consider:

> Wood roof deck problems vary and include water damage, mold, mildew, dry rot, and insect infestation with moisture being the initiating factor. Removing the affected wood will likely eliminate the problem.

> Another wood issue is aged and seasoned wood planks. Fresh from the sawmill, many planks are veined with sap, which overtime can dry out leaving boards split or cracked and unable to secure the roof fasteners. This threatens the wind-uplift integrity of the new roof.

> Be cautious of roofing companies offering free wood replacements. Free wood replacement most often means “no” wood replacement, as the roofer installs the new roof right over the top of the affected wood. The long-term results include dry rot, where the mold and spores create their own moisture as they feast on the cellulose and lignin compounds that naturally occur in wood. This condition in a roof will render the fasteners useless, significantly reducing the wind-uplift strength of the new roof.

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Why do I need roof ventilation if I already have vents in my soffits? Date : 05/22/2012

The benefits of roof ventilation far outweigh the modest cost to install. Some reasons why roof ventilation is neccessary:

> The soffits are at the bottom roof edge and when heat rises the hot air becomes trapped in the attic.

> Moisture generated by the various water appliances found throughout a home also rises and combines with heat to create an ideal environment for mold and mildew to thrive.

> Additionally, when heat trapped below a roof combines with the direct heat of the sun, it forms an envelope of heat around the felt and shingles. When this occurs, the volatile organic compounds which keep the shingles flexible and pliable become brittle and are subject to breaking and cracking due to expansion and contraction.

> Roof peak ventilation allows the hot air to escape, while drawing in cooler air from the soffits, passively repeating this cycle until temperatures become ambient.

> Removing the hot air from your attic also provides more efficiency in the energy cost associated with air-conditioning.

> Roof covering manufacturers now require attic ventilation to maintain warranties.

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How will you protect my home and landscaping from damage during the roof installation process? Date : 05/22/2012

We take great pride in referrals and word-of-mouth appreciation we receive from past and existing customers, based in part by the way we treat our customers’ property.

> Plywood is placed along window, doors, and appliances that could be affected by errant kickback of materials while removing the old roof.

> Cleanup is ongoing, right from the start.

> Tarps are placed over sensitive plants and shrubs.

> Some items may be temporarily moved to a safe area and then returned.

> Fugitive nails are swept from around the house by large industrial magnets with close attention to areas frequented by children and pets.

> Our equipment is late model and kept in good shape, so as not to drip oil on driveways or pavers.

> Noise is kept to a minimum, given the circumstances we are tasked with, and we will be sensitive to your neighbors’ requests regarding impact to them.

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Should I do anything special with my pets? Date : 05/22/2012

You should be the judge of that. Removal of the old roof, fastening the materials to the roof and cutting and replacing wood are physical activities that produce a continuous volume of noise. These continued activities can agitate birds, cats and dogs, not to mention some humans. If your pets are disrupted, perhaps a day at a friend’s house or boarding them at the kennel would be in the pet’s best interest.

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Do I have any responsibilities before, after, or during the installation process? Date : 05/22/2012

Yes. Besides payment upon completion of the project, there are a few considerations we request.

> Access to the house and driveway and/or work area.

> Access to electricity, or notify us if there isn’t power so we can provide for our power tools.

> Notify us if are any rooms under the area to be roofed that do not have a ceiling (including the garage), or if there are cathedral ceilings that could be penetrated by standard roofing fasteners.

> Secure loose items, including wall mountings, which could be affected by the physical activities on the roof.

> Do not remove the permit from its posting until the final inspection has been signed off on.

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Speaking of payment, how do you expect payment? Date : 05/22/2012

We do not require payment to begin the project and with few exceptions, will not expect any payment until the project is completed. One exception would be tile roofs. Tile roofs require several stages to complete such as:

> Stage 1 Removal and disposal of the existing roof and installation of the tile underlayment.

> Stage 2 Delivery of the tile to the ground. The next day the tile is moved to the rooftop.

> Stage 3 Setting of the tile.

In the case of tile roofs we expect ½ payment upon the completion of Stage 1. The remaining balance is due upon completion.

Another exception could be during remodeling or new construction when completing the roof work may be contingent upon other construction procedures. In this case, Roof Rescue Inc. would expect timely draws based upon work completed.

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Are there any preventative maintenance measures I can undertake to prolong the life of my roof? Date : 05/22/2012

Yes. Follow this list to prolong the life of your roof:

> Keep organic debris from collecting on any part of your roof.

> Keep gutters and downspouts debris free.

> Insure that all tree and shrub leaves and branches do not make contact with the roof surface.

> When trimming trees and shrubs, maintain a height with consideration of rain-laden foliage.

> For flat roofs, watch out for ponding water. Water can become a trap for dirt and organic debris.

> Under most conditions, a twice-a-year cleaning and trimming program should suffice.

> Do not penetrate the roof surface when putting up decorative lighting.

> When hiring services that require access to the roof, ensure that workers are sensitive to your roof with their activities and tools.

> A couple of times a year do a ground level inspection of your roof edge, soffits, and fascia. If you notice insects trailing into these areas or if you notice brown stains appearing on these surfaces, it usually indicates that moisture is penetrating through the roof and into the decking. Insects are drawn to the moisture and the organic tannins, which are being released from the moist wood. This is the likely cause of brown stains. Call us to further investigate.

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